Shipping & return
More-Thing.com processes your order within 1 business day. Once we have shipped your package, we will send you an e-mail for confirmation and a tracking number will be attached so that you can check the status of your package.
- For Registered Airmail, over 98% packages can be arrived in 1 to 2 weeks *
- For EMS SpeedPost, over 98% packages can be arrived in 2 to 4 business days *
All packages are packed in well-protective carton box instead of envelope for the best protection.
Shipping Status Tracking
A tracking number will be provided the day we ship your package. You can check the shipping status of your package according to the tracking number. EMS Speedpost offer better tracking information than Registered Airmail. Click here to check the status of your package.
* No one can guarantee the exact shipping time because it can be affected by many factors such as postal delay or customs inspection. If you cannot get your package in 3 weeks, please kindly let us know.
Damage via Postal
If a shipment arrives at your door with apparent shipping damage, please refuse the delivery and let us know. If you have already accepted delivery and then find shipping damage, please contact us within 3 days after the item(s) arrived. Do not throw away any packing materials and contact us immediately. The return shipping cost should be afforded by customer. After we have received the defect item(s) and the defected item(s) is proved to be a damage via postal, we will send you new item(s) or have your money back. We will afford the cost of resending.
More-Thing.com offers factory warranty. If you have received your products with factory defect, please contact us within 3 days after the item(s) arrived. The product(s) must be in new and unused condition and in its original package. The return shipping cost should be afforded by customer. After we have received the defect item(s) and the defected item(s) is proved to be a factory defect, we will send you new item(s) or have your money back. We will afford the cost of resending.
The above terms subject to our final decision.